Privacy Policy

At Prime Mortgage Services, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and its associated services. By using our website, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect two types of information from users:

  • Personal Information: Details such as your name, email address, phone number, and other information provided via forms or communication.
  • Non-Personal Information: Anonymous data such as IP address, browser type, device info, and usage data collected automatically.

2. How We Use Your Information

  • To Provide Services: Process rental applications, manage payments, and communicate regarding services.
  • To Improve Our Website: Analyze usage patterns to enhance functionality and user experience.
  • Marketing and Communication: Send updates/promotions with your consent (opt-out anytime).
  • Legal Compliance: Disclose information as required by law.

3. Data Sharing and Disclosure

  • Third-Party Service Providers: For payment processing, website maintenance, or service delivery.
  • Legal Requirements: As required by law or court order.
  • Business Transfers: In case of mergers, acquisitions, or asset sales.
  • SMS opt-in or phone numbers are not shared for marketing purposes.

4. Data Security

We use encryption and secure servers to protect your data, but no online method is 100% secure.

5. Your Rights Regarding Your Data

  • Access your personal data.
  • Request corrections to inaccuracies.
  • Request deletion of your personal data (with exceptions).
  • Opt-out of marketing communications.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance experience. Manage preferences in your browser. See our Cookie Policy.

7. Third-Party Links

We are not responsible for privacy practices or content of third-party sites.

8. Children’s Privacy

We do not knowingly collect personal data from children under 18. If collected, it will be deleted.

9. Changes to This Privacy Policy

Updates will be posted here with revised date. Continued use means acceptance.

10. SMS Policy

We do not share SMS opt-in data with third parties. We collect name, address, phone, email, and job title to provide services. No sharing without written consent.

View our SMS Terms & Conditions.